Bring Your Own Device (BYOD) has been around for a few years now which means that there are more technologies and companies competing for the same business, and they will all promise to give you what you need. However, not all BYOD solutions are created equal.
Following on from our previous blog posts ‘The Evolution of BYOD’ and ‘The Benefits and Challenges of BYOD’, we thought it would be useful to look at the questions you should be asking yourself when you are evaluating solutions for your business, taking into account the end user, management and IT Staff’s perspective which will all be very different.
The End User
From an end user’s point of view, they want to be able to work wherever they are, on whichever device they choose. They will want minimal disruption and if you put too many boundaries in their way, they will bypass the IT security systems altogether. Put simply – they just want to do their job and need the right tools to do so, so you need to ask the following questions:
- How simple is the BYOD solution to install and use?
- How much training is required?
- Does the BYOD solutions keep personal and corporate data completely separate on their device?
- What happens if a device is lost or stolen?
- Do you have a mobile policy?
Management of a BYOD solution focuses on risk, compliance and the overall cost of the BYOD solution. You should ask yourself the following questions:
- How secure is each of the solutions you are considering and which ones keep personal and business data completely separate on the device?
- Who will be responsible for the overall management of your BYOD solution?
- What is the overall TCO (total cost of ownership) of each solution – taking into account the implementation, management, training and licensing costs?
- Do you have an appropriate expenses policy for staff using their personal phones for work purposes and are there any tax issues?
- How will you keep up with changing compliance laws such as GDPR?
Your IT department will be responsible for the implementation of your chosen solution, and also for the training and ongoing support of your mobile workforce. It is vital that the solution you choose does not take up all of your IT department’s time or the TCO will be unfeasible. Ask yourself the following questions:
- How easy is the solution to roll-out to your workforce? How much ongoing support and maintenance will be required?
- How much training will be required?
- How do you manage each device?
- What happens when a device is lost or stolen, or a member of staff leaves your organisation?
- Can staff save corporate data from emails to their own personal device?
These questions are all just a starting point to get you thinking. Whichever BYOD solution you choose, you need to make sure that it is right for your business, that it is highly secure and compliant, and that the TCO is not going to cost you the Earth.
We have looked at all of the options available and we only offer one BYOD solution to our clients as it, in our opinion, is the only one that ticks all of the boxes. Please get in touch if you have any questions, or click on the button below to take a look at Soliton DME.