Since the redevelopment of www.smartraspberry.com we have had great feedback from our customers and we have seen a significant increase in both new and returning traffic to our website. This is no doubt due to the team’s superb design work, and because Scott and Gavin really listened to our brief and specific needs, for what is a reasonably niche business model. Throughout the process the Ecommnet team have been friendly, flexible and a pleasure to work with. Ellie Campbell, Business Manager, Smart Raspberry
Since the relaunch of www.roughguides.com in 2013, the monthly visits have reached 2,400,000 from a starting point of 200,000. This growth has been achieved through a cross-functional team effort of which Ecommnet have formed an integral part, providing their development and build expertise.
As a web professional with significant experience working alongside agencies, I recommend Ecommnet without hesitation. John Wood, Senior Product Manager, Dorling Kindersley
Ecommnet work in a very collaborative manner, they took the time to listen carefully to our ideas and requirements and to fully understand Squashed Tomato’s whole business. They were then able to not only meet the remit but to also contribute valid, informed suggestions to further enhance the website’s contribution to our business.
I highly recommend Ecommnet as a website partner. Robert Campbell has built a strong team who are professional and friendly to work with. Communication is very good; they listen as well as inform and obviously communicate well between the team too. Zoe York, Director, Squashed Tomato
The Ecommnet team worked extremely well throughout the process – at all times ensuring they fully understood the brief and the numerous changes and adaptations that were made along the way. They were impressive as they were happy to try new methods in producing the App, resulting in one CMS that was able to populate both android and apple platforms.
At all times they were extremely conscientious replying to all queries on the same day – and were very patient in dealing with ‘not so tech savvy’ customers.
I would fully recommend Ecommnet. Alison Lloyd, Duty Officer, Margam Country Park
I’ve nothing but praise for Robert and the team and despite their long trading history have seen how they have maintained a strong, exciting and invigorating culture of success within their business which, for me, having had 20 years in application development is often more important than pure technical capability as it’s this consultative and empathetic approach which extracts the requirements from non-IT staff to enable Ecommnet to design and deliver a stronger better product. Jason R Wilkinson, Head of Business Transformation, Westfield Health
We wanted an interesting and engaging website with new features that motorsport fans would enjoy looking at. The website is fresh, easy to navigate and appealing. Stephen Kilbey, Strakka Racing
During our 2FA POC and subsequent move to live system, Ecommnet provided a very attentive and responsive support service whenever we encountered problems. Using the team’s web support portal to raise support calls and requests for changes results in a fast response and provision of support ranging from phone support, through remote console access to site visits as required. Due to the implementation of the 2FA system we now have secure remote access to internal resources while ensuring security compliance. Allen Haigherty, Technical Support Officer, Kirklees Council
With the team’s help I was able to get the OTP authentication set up in time for our PCI audit. I just want to say I was very impressed with the level of service and the responsiveness, and the fact they were able to help us out under incredibly tight timescales speaks volumes. Robin Whitehead, Technical Director, Iridium Corporation
Robert and the team were excellent, they qualified our environment quickly, were very strong on integrating security and mobile environments and the pilot went in easily. It was nice to deal with a company that was more than just a reseller, they truly believed in the solution and it was a great win for us to find their set of skills just down the road. Steve Watchman, IT Executive, Newcastle Building Society
You always hope that when you bring in a third party, they have your goals in mind. Ecommnet engaged with us and were committed to helping us achieve our ambitions, not trying to upsell. As budget-holder, I was particularly impressed with their transparency; they quoted on an hourly basis, not by the day. This meant that we could prioritise the work, rethink our plans, make decisions and confidently justify them to our stakeholders. Liz Statham, Web Director, Rough Guides
The team were a pleasure to work with in designing a new website for Squashed Tomato. They understood the requirements of the site and the brand image we wanted to portray. Their strength has always been in functionality, our requirements were relatively simple but I liked the way they didn’t try to make things more complex. The new team has strengthened the design skills of the business and we were delighted with the look of the website. Working with Ecommnet was a partnership. Zoë York, Director, Squashed Tomato
Ecommnet was able to create and deliver an all-new website that has in a short space of time received many compliments and generated enquiries. The team is accessible, helpful and responsive and have removed the ‘pain’ of IT. We were so pleased that they’re now entrusted to look after all our IT infrastructure. Nick Bailey, Director, Elan PR
Within just a month of launch, we’re seeing a 60% increase in visitors and page views are up by 35%. Adrian Low, Web Development Manager, Rough Guides
After 6 weeks of implementation issues with a competitive product, Ecommnet were a breath of fresh air, helping us out of a very tricky situation with a great solution in just two days. What a fantastic team; extremely helpful, technically competent and able to deliver. John Clayton, Network Consultant, Kirklees Council
The team were a breath of fresh air; they understand our business, how to integrate with our processes and infrastructure and work with the regulatory representatives to define what was compliant – we didn’t want them developing in the dark and coming back with something that wasn’t fit for purpose. They turned out to be more than just developers. Rough Guides
Ecommnet has proved an invaluable partner, especially when developing technology solutions to loosely defined business ideas. They bring a diverse range of ideas from their work to produce innovative approaches to solving problems. They will back their ingenuity by sharing in the risk of developing solutions, and having proved a concept will ensure the same team work with you to create a fully fledged product. Michael Bennett, Director, Charles Stanley & Co Ltd