What is Contact Form and Sign-Up SPAM?
Are you sick and tired of dealing with signup spam on your website? You know the kind of thing, where your inbox has a dozen emails seemingly from interested customers who have filled in the contact form on your website, however when you look more closely all but one or two are from foreign companies offering anything from SEO services to subcontract development or telephone answering services.
Dealing with this kind of thing manually every morning is just about OK if there’s only one or two but if your marketing campaign is being successful and you’re now getting lots more visitor traffic, ironically you’ll also get more of this kind of contact form spam.
How to deal with it effectively?
Dealing with the email part of the spam is relatively easy, hit the delete button and when you get tired of that you can be creative and write a rule in your spam filter or email client and do that automatically.
However that form submission is probably sending emails to various people in the company and if you’re doing it properly there’s an entry in your CRM system too. It’s best not to let these get there in the first place rather than retrofit post rationalisation.
We’ve tried several systems and tactics including CAPTCHA in all its various guises and variations. CAPTCHA is just horrible, I hate it and I refuse to submit my visitors to the same pain, so that’s just not an option. To cut a long blog short, the most successful way of eliminating signup and contact form spam is CleanTalk.
.. the most successful way of eliminating signup and contact form spam is CleanTalk.
CleanTalk comes as code snippets and libraries for websites and applications, an awesome plugin for WordPress, and I rarely use the word awesome, and a whole selection of plugins for other platforms including Drupal, Magento, MediaWiki and Joomla.
CleanTalk is now a defacto must have standard plugin for all our own and our customer’s websites.